On-demand Services / Automotive Care

Value Wash — Car Wash and Care Services Platform

A multi-provider platform with a customer app, a provider app, and an administration panel: find a nearby branch, book or join the queue, and track the order live.

Built by the JK Software Solutions engineering team.

JK Software Solutions

Value Wash — Car Wash and Care Services Platform

The Challenge

Customers have no easy way to compare car wash branches, see how long the wait is, or know when their turn comes, so they drive over and hope. Wash and laundry businesses, in turn, run orders, queues, staff, and cash from paper or phone calls, with no clear picture across their branches.

Our Solution

Customer app: the customer browses car washes, mobile wash teams, laundries, and home cleaning as a list or on a map, filters by distance, price, and rating, and opens a branch to see its services, rewards, and reviews. They pick the service and add-ons, choose instant service or an appointment, and follow the order from confirmation to completion, including their place in the queue and the expected wait. On arrival, a QR code confirms the visit at the branch. Provider app: the business receives and accepts orders, runs the queue branch by branch, creates walk-in orders, and scans the customer's code. It manages services and prices from an illustrated catalog, for example each garment type with its own wash and ironing price, and draws coverage zones on the map for mobile teams. Staff roles such as owner, branch manager, accountant, cashier, and worker each get page-level permissions. Administration panel: the operator approves providers, follows orders and complaints, prepares provider settlements, manages banners, offers, and membership plans, and sends targeted messages with a preview of who will receive them. All three share one backend. The interface is designed Arabic-first, right to left.

Objectives

Let customers discover providers by map, price, rating, and distance. Support both instant service through a live queue and scheduled appointments. Give each provider one app for orders, queue, staff, services, prices, and money. Support several branches per provider, each with its own hours, capacity, and prices. Build loyalty through a wallet, points, gifts, and memberships. Give the platform operator control over providers, complaints, settlements, and messaging.

Outcomes

The customer app, provider app, server, and administration panel are built and running end to end on a staging environment, delivered in stages. The screens shown use demonstration data; live payment and messaging providers are connected at launch.

Challenges

One order passes through customer, provider, staff, and operator, and each of them must see the same state at the same moment. Queue position and expected wait are recalculated with every event at the branch. Providers and branches are isolated on the server, staff cannot raise their own permissions, and the wallet separates paid balance from promotional balance so money stays traceable.

Our Role

JK Software Solutions designed and built the whole platform: two Flutter apps sharing a design system, the NestJS server, the PostgreSQL and PostGIS data model, the Next.js administration panel, and the staging deployment.